Resident FAQs
Answers to your frequently asked questions
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Can you hold a place before I apply?
No, unfortunately we process applications on a first come first serve basis to be fair to the public. You may apply with anyone 18 or older and be approved. Once approved you’re allotted 48 business hours to submit a security deposit, admin fee and RBP fee to sign the lease and remove the property from the market. -
Do I pay first month’s rent and last month’s rent with my security deposit?
Security Deposits are based on the averaged credit score of all applicants 18 or older. The averaged scores MUST be at or higher than a 620 via TransUnion’s score. If the credit scores average from 619 to 550 you’re required a 1.5x the rent amount as your security deposit amount required. -
How old do you have to be to apply?
All applicants 18 or older MUST apply. -
Is the deposit refundable?
Absolutely! Contingent on the condition you have surrendered the property in outside of normal wear and tear. By law we are permitted 30 days from the day you have surrendered possession to conduct your move-out assessment and deposit itemization and refund per our findings. -
Who needs a cosigner?
Applicants with subpar credit scores averaging below 550 and or insufficient income meeting the required 3X the rent amount as your gross household income. -
You have a property I want to rent. How do I apply?
Please view the property in person as required and then go to our website at www.traversepm.com and locate the property you wish to apply for and click on the apply now link to get the application started. -
How do I pay rent?
The residents are granted portal access through our Rentvine management software for you to pay your rent and set up maintenance requests. -
I want to get a pet. What do I do?
Please reach out to our office or message via your resident portal with requesting permission as some properties do not allow pets. Once the request has been approved you will be required to submit a picture of the pet, updated shot records, complete a pet agreement and pay the refundable $350 pet deposit FOR EACH pet. -
I want to move out, but my roommate wants to stay. What do I do?
Alert the management company via your portal and convey your request to be approved. The remaining resident MUST match the criteria as required in the approval criteria with them making 3X the rent alone. If they do not meet this requirement you must submit a 100% of the first month's rent as the lease fee to Traverse PM and we will place the property back on the market to procure a qualified replacement tenant. The current residents will also be required to pay rent until the move-in date of the replacement tenant. -
My lease expiration is coming and I want to move out. What do I do?
As stipulated in your lease agreement, your (resident) is required to submit a 30 day Notice to Vacate via your tenant portal. -
Who is responsible for paying for repairs & maintenance requests?
Owners are responsible for mechanical malfunctions. Residents are responsible for tenant negligence (ex: flushing wet wipes).